Just got a Mud Adder 2.1 yesterday. Enjoying the bike a lot. Took it out for a ride even in this cold weather and it performed very well. I'm very satisfied with this product. Shout out to the great customer service of Josh! More power to RBSM!

I bought an RBSM Pluto in 2018 to commute. My commute is relatively short, about 8 kms. I have also used the bike for some very long rides including a 66 km ride through Quebec.

I love this bike. It is the first bike I've owned that "fits" me, meaning no pain in the behind even after being on it all day. I leave the assist set to 1. It is sufficient to climb even steep and long hills and I have never run out of battery. I thought I would at least twice, but it has always brought me home.

I bought the RBSM Sports Gym set 631S and paid for assembly fees. It was well worth it! When I had an issue, they sent someone over to fix the problem at no extra cost. I recommend buying directly from RBSM Corp to get the best experience, particularly if you are in or near the GTA in Ontario.

We purchased an ebike via another retailer from this company last year and we had some damages when shipped. However, the company was quick to get the issues rectified. The bike was fantastic during our first year. We used it on some serious mountain bike trails and it performed fantastic. We stored it indoors for the winter and just brought it back out but unfortunately the display wasn't working for some reason. We contacted them and did some troubleshooting but it didn't solve the issue. This was on a Friday and by Monday, a new display arrived by courier. This is exceptional service and I wouldn't hesitate to buy from this company again. Great product but even better is their great customer service.

I got a refurbished Pluto R since I didn't know wether I'd like e-biking. After riding over a 100 kilometers on different trails I'm very impressed. The pedal assist for stop and go's, hills, and through wind is amazing. It can handle small bumps and is great on well packed down trails. Awesome entry level E-Bike. Thanks RBSM Sports

Had a defective bike and customer service went above and beyond to have it fixed for me. Amazing service!

I had a very positive customer experience today with Josh and Joe. Joe had the patience to walk me through some charger and battery testing with a multimeter and was able to identify and rectify the problem over the telephone. A new battery is on the way and I am pleased.